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Tag Archives: Equity Partners

Skill, Concern, Respect and Awareness – You Need Not Love Your Clients.

A rainmaker at a boutique firm recently had me speak with his practice group about generic aspects of business cultivation.  Other than the lawyer who hired me, the lawyers with whom I spoke did not have substantial business.  Many of them did not have any clients.  Some did not want clients.  Some who did not want their own clients thought rainmaking involved groveling, sleeping with the enemy or both.  Fortunately, attracting clients requires neither character alteration nor morally dubious behavior.

In my short talk, the main point was that, when possible, lawyers should advance the business of desired clients.  Unless it hurts a current client, business tips and wanted introductions are appreciated.  Often enough what goes around comes around, sometimes indirectly.

One lawyer objected to what she saw as the hypocrisy of reaching out to help others from whom you want business.  “People will see through my largesse and know I am only seeking a quid pro quo.”  The answer to that is to truly give sincerely, without any direct expectation of return.  It is simply part of the relationship.  One cannot discern hypocrisy where there is none.

A more serious objection was about violating one’s own values, becoming a sell-out.  “I cannot act friendly towards someone whose politics I deplore.”  “I cannot spend time discussing the virtues of boxing since I hate gratuitous violence.”  Etc.

Pursuing clients with whom one has ethical or political disagreements should not be a problem if the work sought does not further an objectionable agenda.  Just like lawyers sit on charitable boards with fellows having opposite political views, they can have clients who contract or litigate over issues about which there is no reason to feel discomfort.  Working with people who support causes with which you do not agree is not the same as working for a position you do not support.

Your clients do not need to be your soul-mates.  All that is needed is comfort.  In the commercial world, if you perform legal work that helps your clients engage in business activities you respect and treat those clients with loyalty and respect, you will have a good working relationship.  To expect more than that is a confusion of your personal and professional lives.

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Beware a Ghostly Kind of Wooing

“…; but still — it could not be fairly called wooing a woman to tell her that he would never woo her. It must be admitted to be a ghostly kind of wooing.”  Middlemarch, by George Elliot, chapter 62

The last Make It Rain blog suggests that a good way to spend time with especially hard to pin down potential clients is by extending invitations for personal, and not professional, events.  The invitations should be particularly attractive and targeted at the client’s interests.  When accepted, you always get face time.

This technique has one important addendum.  At some point during your social event, business must be discussed.  Hard to capture business people are busy.  They are also often important, at least within their work world.

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Tea, Or Football, For Two

When a lawyer meets a potential client, in fairly short order rainmaking lawyers think about how to meet that potential client again, about how to plan encounters and endeavors that will start a courtship process.  For the purposes of discussing client courtship, I will presume you are capable of doing the client’s work.

It is acceptable to be forthright, to simply call and say you want to know what the client’s legal needs are and how they are currently being satisfied.  However, if your relationship is one of mere acquaintance, that is unlikely to work and may backfire, especially with clients who are happy with their current representation.

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Gratitude’s Benefits

With something akin to a view from a biplane, I recently witnessed legal work on a large transactional deal from several perspectives.  Over a number of weeks, a few lawyers I know called to discuss their work on the same deal.  People wanted to talk about how the work was split up, who was getting billing credit, who was quarterbacking the work and whether some of the work was needed.  (It is nice to know that lawyers still care about overworking a deal.)  None of the lawyers with whom I spoke knew I was speaking with any others about this work and none of them was the main billing partner, the one who had procured the deal.

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How Is The Pie Cut?

In January law firm partnerships all over the country assign and distribute profits. Well-run firms have an understanding of how their pie is cut and what is valued within the firm. Still, it is a rare firm where someone does not feel misjudged and inappropriately compensated.

Partners who feel unfairly compensated sometimes complain, or leave. However, since most partners do not leave over a year’s compensation disappointment, I want to suggest a few things to think about, and perhaps change, if you find yourself in this situation. (You can leave in a year or two if things don’t improve.)

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